This five-day instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution.  The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. The labs in this course build on each other to create a solution that includes IM and Presence, Conferencing, and Enterprise Voice. This course helps the student prepare for Exam70-664.

Audience Profile

This course is intended for IT professionals and telecommunications professionals who want to learn how to install, configure, manage and maintain a Microsoft Lync Server 2010 environment. These professionals should have at least 3 years’ experience working with unified communications software, including knowledge of and experience with Microsoft Office Communications Server 2007 R2.

Module 1: Features and Architecture of Microsoft Lync Server 2010

• Features of Lync Server 2010
• Architecture and Server Roles
• New Management Tools

Module 2: Deploying Microsoft Lync Server 2010  

• Preparing for Deployment
• Reviewing the Design Process
• Deploying Lync Server 2010

Module 3: Configuring Users and Rights in Microsoft Lync Server 2010

• Managing Lync Server 2010
• Role-Based Access Control

Module 4: Client and Device Deployment and Management

• Preparing for Client Deployment
• Deploying and Managing Lync 2010 Clients
• Preparing for Device Deployment
• Deploying and Managing IP Phones

Module 5: External User Access

• Edge Server Role
• Topologies for External User Access
• Preparing for External User Access
• Edge Server Deployment Process

Module 6: Configuring Basic Enterprise Voice Functionality

• Features of Lync Server 2010 Enterprise Voice
• Preparing for Enterprise Voice
• Deploying Enterprise Voice

Module 7: Extending Enterprise Voice Functionality

• Configuring Enterprise Voice
• Introducing Call Park
• Introducing the Announcement Service

Module 8: Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration

• Overview of Exchange Server 2010 SP1 Unified Messaging
• Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
• Integrating Exchange Server 2010 SP1 UM with Lync Server 2010

Module 9: Implementing Response Groups

• Overview of the Response Group Service and its Application
• Response Group Service Components
• Response Group Service Management Tools

Module 10: Conferencing in Microsoft Lync Server 2010  

• Introduction to Conferencing in Lync Server 2010
• Dial-In Conferencing in Lync Server 2010
• Managing and Administering Conferencing Policies

Module 11: Monitoring and Archiving

• Describing the Archiving Service
• Describing the Monitoring Service
• Configuring Archiving and Monitoring

Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010

• High Availability Options
• Tools for Backing Up and Restoring Lync Server 2010
• Critical Lync Server Data to Export and Import
• Critical Lync Server 2010 Data to Export and Import

Module 13: Call Admission Control  

• Overview of  Call Admission Control
• Implementing Call Admission Control

Module 14: Deploying and Configuring Enhanced 9-1-1

• Overview of E9-1-1
• Deploying and Configuring E9-1-1

Module 15: Voice Resiliency Features of Lync Server 2010

• Voice Resiliency in Lync Server 2010
• Features Available During Various Outage Scenarios

In addition to their professional experience, students who attend this training should have an understanding of the following telecommunications concepts:

• The difference between TDM and VoIP
• Gateways and PBX
• Session Initiation Protocol (SIP)
• Codecs
• Dialing plans

Students should also understand the following general concepts:

• Networking fundamentals, including TCP/IP/UDP, DNS
• Active Directory principles and management
• Windows Server 2008 fundamentals
• Public Key Infrastructure (PKI)
• Exchange Messaging concepts
• PowerShell basics
• SQL Server concepts and operation

This five-day instructor-led course teaches how to plan and design a Microsoft Lync Server 2010 solution to IT professionals.  The course emphasizes Voice features in Lync 2010 from a deployment perspective. In this course, students learn how to plan and design a Lync Server 2010 system.  The labs in this course utilize the Lync Server 2010 Planning Workbook and Planning Tool. This course helps the student prepare for Exam 70-665.

Audience Profile

The audience for this course is information technology (IT) professionals who are experienced on Lync Server 2010 technologies and who have a Technical Specialist certification on the course, Configuring and Managing Microsoft Lync Server 2010, or equivalent knowledge. Students taking this course are expected to have experience in hands-on deployment and day-to-day management of Unified Communications technologies for enterprise organizations.

Module 1: Overview of the Lync Server 2010 Design Process  

• Overview of Lync Server 2010 Architecture
• Overview of Lync Server 2010 Core Capabilities
• Introduction to the Lync Server 2010 Design Process
• Assessing Infrastructure Requirements and Updating Design
• Planning for all Microsoft Solutions Framework Phases

Module 2: Designing a Lync Server 2010 Topology  

• Planning Infrastructure Requirements for Lync Server 2010
• Using the Lync Server 2010 Planning Tool
• Using Topology Builder
• Planning for Site Topology
• Designing the Site Topology
• Planning the Server Infrastructure
• Design Documentation Using Microsoft Office

Module 3: Designing for Conferencing and External  

• Conferencing and External Capabilities of Lync Server 2010
• Designing for Dial-In Conferencing
• Designing for Audio/Video and Web Conferencing
• Planning for IM and Presence Federation
• Designing Edge Services
• Planning for DNS implementation
• Planning for PKI Implementation

Module 4: Planning and Designing Load Balancing  

• Planning for Load Balancing
• Designing Load Balancing

Module 5: Designing a Mediation Server  

• Designing Mediation Server
• Designing Media Bypass

Module 6: Designing Voice  

• Introduction to Lync Server 2010 Voice Architecture
• Lync Server 2010 Telephony Interoperability Options
• Defining Number Manipulation
• Defining Voice Policies      
• Designing a Voice Routing Solution
• Address Book Service in Lync Server 2010

Module 7: Creating a Network Design for Lync Server  

• Planning for Media Requirements
• Planning for Bandwidth Based on Usage      
• Planning for Call Admission Control
• Designing Call Admission Control

Module 8: Designing Response Group  

• Overview of the Response Group Services
• Planning for Response Group Services
• Designing Response Group Services

Module 9: Designing Location Services in Lync Server  

• Planning for Location Services
• Designing Location Services

Module 10: Designing Exchange Server Unified Messaging Integration with Lync Server 2010  

• Overview of Exchange Server 2010 Unified Messaging
• Planning a Voice Mail Solution for Lync Server 2010
• Designing a Voice Mail Solution for Lync Server 2010

Module 11: Designing Resiliency  

• Planning Site Resiliency
• Designing Site Resiliency
• Designing System Monitoring

Module 12: Designing Backup and Disaster Recovery  

• Designing a Backup and Restore Strategy
• Lync Server 2010 Backup and Recovery Considerations

Module 13: Designing Monitoring and Archiving  

• Designing Monitoring Server Topology
• Designing Archiving Server Topology

Module 14: Planning a Migration to Lync Server 2010  

• Overview of Coexistence and Migration
• Designing a Migration Strategy
• Planning for Clients and Devices
• Designing a Client Migration and Device Migration Strategy

The students should have experience in core Lync Server 2010 technology with specialist skills in:

• Features and architecture
• Dial plans
• External User Access and Federation
• Security
• High Availability
• Load Balancing
• Resiliency
• Capacity
• Bandwidth management
• Central and Branch Office Sites
• Enterprise Voice
• Call Management
• Audio/Web/Dial-in Conferencing
• Topology options including services, server roles, colocation and geographical placement

 Apart from this, students should have knowledge on Windows Server Active Directory deployment and should have attended the TS level Course 10533A: Configuring and Managing Microsoft Lync Server 2010 or possess equivalent experience or skills.